Recommendations

Doctor and Patient

Final recommendations in the following areas have been adopted by the steering committee for current and future implementation strategies, pilot programs and planning efforts.

  • Primary Care Capacity and Care Coordination
  • Community Outreach and Dental Services
  • Medicaid and Insurance Exchange Eligibility and Enrollment
  • Mental Health and Substance Use Care

Primary Care Work Group
Primary Care Capacity: Analyze and expand primary care access for WHI target populations by working with the local health systems and safety net providers.

Community Outreach and Dental Services Work Group
Care Navigation: Implement a pilot program to improve coordinated care for patients in safety net settings.
Dental Acute Care Expansion: Add additional providers and hours to the Community Dental Center to increase access to acute dental care.
Dental Reduced Fee Referral Program: Work with community dentists on a reduced fee referral program for low-income adults.
Connecting Medicaid Enrollees with Primary Care Physicians: Implement an outreach initiative with BlueCaid to connect members to primary care providers and community resources.

Medicaid and Insurance Exchange Eligibility and Enrollment Work Group
Medicaid Enrollment: Locate two Department of Human Services (DHS) workers at the Washtenaw Health Plan to facilitate Medicaid enrollment.
Community Outreach for Medicaid Enrollment: Implement a community outreach initiative to increase enrollment in Medicaid.
Online Medicaid Enrollment: Examine and implement an online process for determining Medicaid eligibility and enrollment.

Mental Health and Substance Use Care Work Group
Substance Use Medical Detox Protocol: Develop a county-wide protocol for acute substance use services to improve assessment and treatment of patients.
Mental Health Primary Care Integration: Incorporate a behavioral health resource to support primary care physicians in safety net settings.
Mental Health Care Management: Implement a care management program to improve access to mental health care.