The Care Manager Network for Vulnerable Patients, also known as Care Net, began on January 1st, 2013. The team originally formed to investigate if there were enough care managers in Washtenaw County. Once identifying that Washtenaw County had sufficient care managers, the team worked to create a program that would coordinate these individuals. Specifically, CareNet would host monthly meetings of care managers designed to strengthen the network between them and provide educational opportunities to improve their knowledge base. Throughout 2013, the group convened dozens of care managers to discuss cases and learn from each other.
On the same day, the Community Outreach and Dental Services workgroup launched the Blue Cross Complete Pilot. The pilot had two goals: 1) connect new Medicaid enrollees with a primary care provider within 90 days of enrollment and 2) connect new Medicaid enrollees to needed social services.